Refund Policy

Refunds are only processed for faulty products and can be in the form of a replacement product or refund of the amount. If you are not satisfied with your purchase (change of mind is not applicable), we will simply refund your money via Bank Transfer, Jazz Cash, Mobicash, Easypaisa. To get a refund, items must be returned unused within 7 days and should be in original condition & packaging.

"PLEASE READ CAREFULLY"

• Change of mind is not applicable to any order.

• If the oyster can is opened, refund or replacement will not be applicable under any circumstances.

• In case you want to refund the order (if it’s not faulty and you just didn’t like it), you must ship the product to our warehouse address (provided after confirmation of the return).

If you need more information or assistance, please contact our customer support team on WhatsApp at +92 319 7059536.

The best way to reach us is through the Chat option on our website or by sending us a WhatsApp message at +92 319 7059536. Drop us a message and our support team will get back to you within 24 hours.

— Mezmer Jewels